Standard DeliveryStandard Delivery
$10 flat rate
(Free on orders over $200)
Express DeliveryExpress Delivery
$15 flat rate
Order before 2pm for same day dispatch
International ShippingInternational Shipping
$25 flat rate - New Zealand
$40 flat rate - Rest of the world
Collect In StoreCollect In Store
FREE
(Order before 2pm for same day pick up)
Find out more

DELIVERY

See below for all available delivery options.


Delivery Destinations & Times

Please note the below delivery times should be treated as estimates only. These times commence from the date your order is dispatched.
Location Standard
(Business Days)
Express
(Business Days)
NSW - Metro 2 - 3 1 - 2
NSW - Regional 3 - 4 -
ACT - All 3 - 4 1 - 2
VIC - Metro 2 - 3 1 - 2
VIC - Regional 3 - 4 -
QLD - Metro 3 - 4 1 - 2
QLD - Regional* 5 - 6 -
SA - Metro 2 - 3 1 - 2
SA - Regional 3 - 4 -
WA - Metro 5 - 7 2 - 3
WA - Regional 7 - 8 -
TAS - Metro 3 - 4 1 - 2
TAS - Regional* 4 - 5 -
NT - Metro 4 - 5 2 - 3
NT - Regional* 5 - 7 -
New Zealand 3 - 7 -
International 7 - 14 -
*This table excludes Far North QLD, Remote Tasmania/NT Postcodes


DELIVERY FAQs

  • When can I expect my parcel?
    • Please allow 3-7 business days for the successful delivery of your parcel by Standard Delivery, if over 7 days, please see ''How do I track my order?' OR 'I have a Missing / Lost Order'

      Please allow up to 2 full business days for the successful delivery of your parcel by Express Delivery. Express orders placed before 2pm will be eligible for same day dispatch.

      Not what you were looking for? contact us

  • How do I track my order?
    • You will receive a DISPATCH email containing your tracking number.

      Please allow up to 24 hours before the tracking number is activated and assigned to your order. You can track the progress of your order here for Australia Post OR here for STARTRACK.

      You will then receive email notifications directly from the carrier updating you on the progress of your order.

      Not what you were looking for? contact us

  • What forms of delivery does SABA online offer?
    • We offer Standard Delivery and Express Delivery (within Metro areas). For Standard Delivery, the carrier will aim to deliver between 3-7 business days after your order has been placed. This may take a little longer if you live in a rural area or Western Australia or during peak trading times. For Express Delivery, the carrier will aim to deliver within 2 business days after your order has been placed.

      If there is no one at the delivery address a calling card will be left and the order will be returned to the depot.

      Not what you were looking for? contact us

  • Can I deliver to a PO Box?
    • Yes, SABA delivers to PO Box addresses. Just enter your PO Box number into address line 1 when filling out your order details.

      Not what you were looking for? contact us

  • How much is delivery?
    • Standard delivery is a $10 flat rate for all orders. Express Delivery (within Metro areas) is a $15 flat rate for all orders. However, if your order total is $200 or more standard delivery is FREE.

      Not what you were looking for? contact us

  • Does SABA ship internationally?
    • Yes, please check list of countries when entering your address at the checkout.

      • International orders will arrive between 7 and 14 working days after being placed.
      • Deliveries below $200 to New Zealand cost a flat rate of $25.
      • Deliveries to all other international destinations cost a flat rate of $40.
      • All international orders are exempt from Australian GST (10%); however they may incur taxes and duties applied by customs in the country where the order is delivered. Any duty and taxes incurred in the country of destination are the responsibility of the customer.


      Not what you were looking for? contact us

  • How will my order be shipped?
    • We have a network of carriers to help ensure a prompt delivery. Our primary source of shipping is Australia Post. However we also use STARTRACK in some instances, the carrier information for your specific order can be found on your 'Dispatch' email.

      Not what you were looking for? contact us

  • How will my Store to Door order be shipped?
    • We have a network of carriers to help ensure a prompt delivery. The carrier will aim to deliver between 3-5 business days after your order has been placed. This may take a little longer if you live in a rural area or Western Australia or during peak trading times.

      Once your order has been dispatched you will receive a ‘Dispatch’ email.

      In the unlikely event that you have waited over 7 days for your delivery please contact our customer care team to investigate. And rest assured that a full refund will of course be provided for any lost parcels.

      Not what you were looking for? contact us

  • Do I need to be home for my delivery?
    • Yes, as a signature is required on delivery, please provide a physical address where you or someone else will be available to sign for your parcel.

      If no one is available to sign for the parcel, an 'attempted delivery' card will be left at the address with further instructions including which post office or Depot you can pick up your parcel from.

      Not what you were looking for? contact us

  • I have a missing / lost order. What do I do?
    • The carrier will aim to deliver between 3-5 business days after your order has been placed. This may take a little longer if you live in a rural area or Western Australia or during peak trading times.

      In the unlikely event that you have waited over 7 days for your delivery please contact our customer care team to investigate. And rest assured that a full refund will of course be provided for any lost parcels.

      Not what you were looking for? contact us


Email us now or phone 1800 441 739 (Domestic) / +61 1800 441 739 (International).
Our Sydney based customer care team operate from Monday to Friday between 7:00am and 7:00pm AEDT.

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