Shipping & Deliveries | FAQS

When can I expect my parcel?

Please allow 3-7 business days for the successful delivery of your parcel by Standard Delivery, if over 7 days, please see “How do I track my order?" OR "I have a Missing / Lost Order?"

Please allow up to 2 days for the successful delivery of your parcel by Express Delivery.

How do I track my order?

You will receive a 'DISPATCH' email containing your tracking number.

Please allow up to 24 hours before the tracking number is activated and assigned to your order. You can track the progress of your order here for Australia Post OR here for STARTRACK.

You will then receive email notifications directly from the carrier updating you on the progress of your order.

What forms of delivery does SABA online offer?

We offer Standard Delivery and Express Delivery (within Metro areas). For Standard Delivery, the carrier will aim to deliver between 3-7 business days after your order has been placed. This may take a little longer if you live in a rural area or Western Australia or during peak trading times. For Express Delivery, the carrier will aim to deliver within 2 business days after your order has been placed. 

If there is no one at the delivery address a calling card will be left and the order will be returned to the depot.

Deliveries cannot be made to post office boxes.

How much is delivery?

Standard delivery is a $10 flat rate for all orders. Express Delivery (within Metro areas) is a $15 flat rate for all orders. However, if your order total is $200 or more standard delivery is FREE.

Does SABA ship internationally?

Yes, please check list of countries when entering your address at the checkout.

  • International orders will arrive between 7 and 14 working days after being placed.
  • Deliveries below $200 to New Zealand cost a flat rate of $25.
  • Deliveries to all other international destinations cost a flat rate of $40.
  • All international orders are exempt from Australian GST (10%); however they may incur taxes and duties applied by customs in the country where the order is delivered. Any duty and taxes incurred in the country of destination are the responsibility of the customer.

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Email us now or phone 1800 441 739.
Our Sydney based customer care team operate from Monday to Friday between 8:00am and 6:00pm AEST.