RETURNS

If you want to change your mind, we are happy to offer a refund from our Online Store on all products within 21 days of placing your order, in line with our Returns Policy.


Purchase Made Return In-store Return Online Exchange In-store
Website

Collect In Store

In-Store

Store-to-Door

Phone Order

*Returns in-store with Afterpay applicable for refund only, no exchange is provided.

Choose from 2 easy ways to return

Australia Post

Easy Returns ($6.99)

  • Attach your Easy Return label to your parcel (included in your order).
  • Record your tracking number from your Easy Return label. 
  • Drop your parcel off at your local Australia Post Office or Post Box. 
  • Can't find what you're looking for? Read our Returns FAQs below.
Store Locator

Return or Exchange In-store (Free)

  • Eligible for Australian orders only.
  • Excludes David Jones.
  • Find your nearest store here to return or exchange an item for free.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

RETURNS FAQs