RETURNS

 

If you change your mind or something isn’t quite right, we are happy to offer a refund from our Online Store on all products within 21 days of placing your order.

We have made a decision based on the health and safety of our employees, loyal customers and the greater community to temporarily close all of our free-standing retail stores. Please use our Easy Returns option for online returns. Please note there may be a delay in receiving refunds as our warehouse is unable to open returns until after 7 days of being received to be safe during COVID-19.

If you have recently purchased in-store and would like to return please contact us for more information.

Australia Post

Easy Returns ($6.99)

  • Attach your Easy Return label to your parcel (included in your order).
  • Record your tracking number from your Easy Return label. 
  • Drop your parcel off at your local Australia Post Office or Post Box. 
  • Can't find what you're looking for? Read our Returns FAQs below.
 

RETURNS FAQs