RETURNS


Items purchased from the 15th November, 2018 through to December 24th, 2018 (inclusive) can be returned up to January 31st, 2019. Plus FREE returns & exchanges In-store.

See FAQs below for full Returns Policy, and instructions on International Returns and Faulty Returns


Purchase Made Return Online Return In-store Exchange In-store
Website Yes Yes Yes*
Collect In Store Yes Yes Yes*
In-Store No Yes Yes

*Returns in-store with Afterpay are applicable for refund only, no exchange is provided.


Enjoy extended returns! Items purchased from the 15th November, 2018 through to December 24th, 2018 (inclusive) can be returned up to January 31st, 2019.
Plus FREE returns & exchanges In-store.

See FAQs below for full Returns Policy, and instructions on International Returns and Faulty Returns


Purchase Made Return In-store Return Online Exchange In-store
Website Yes Yes Yes*
Collect In Store Yes Yes Yes*
In-Store Yes No Yes
Store-to-Door Yes No Yes

*Returns in-store with Afterpay are applicable for refund only, no exchange is provided.

Choose from 3 easy ways to return

Australia Post  Australia Post (From $8.95) Book a return
  • Book your return online here through the returns portal.
  • Print your label & stick it on your parcel. Please ensure it is clearly visible.
  • Drop your parcel off to a Post Box, Australia Post Office, or Parcel Locker.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

Couriers Please  Courier Pick Up (From $5.39) Book a return
  • Book your return online here through the returns portal.
  • Print your label & stick it on your parcel. (Ensure it is clearly visible)
  • Ensure your item is ready for pick-up at the set location.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

Store Locator  Return or Exchange In-store (Free) Find a store
  • Eligible for Australian orders only.
  • Excludes Myer and David Jones.
  • Find your nearest store here to return or exchange an item for free.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

Need more help? Call us on 1800 441 739

(Monday to Friday between 7:00am and 7:00pm AEST)

RETURNS FAQs

  • Will you be offering extended returns over Christmas?
  • What is the SABA Returns Policy?
  • How do I return an online purchase?
  • How do I return a faulty online purchase?
  • Can I exchange my online purchase?
  • Can I return my online purchase in store?
  • How do I return an item purchased with Afterpay or Paypal?
  • Can I return a Sale, Clearance or discounted item?
  • When will I receive my refund?
  • Can I track my return?
  • How do I return an international purchase?
  • How do I return or exchange a Store-to-Door purchase?
  • How do I return an item purchased from a SABA Store?

Email us now or phone 1800 441 739 (Domestic) / +61 1800 441 739 (International).
Our Sydney based customer care team operate from Monday to Friday between 7:00am and 7:00pm AEDT.

< BACK TO HELP CENTRE